Frequently Asked Questions



For sponsorships

Contact marathon@mcallen.net or call (956) 681-3333. Visit our sponsorship page to view more information.


Can I get a refund?

Refunds are unavailable for this race, but you can transfer your entry to another person or to another event (i.e. from full marathon to half marathon, etc.). Submit your requests online here. Transfer deadline is January 6, 2017.


What do I need to pick up my bib at the Packet Pick Up & Expo?

Please bring a valid photo ID with date of birth indicated. We accepted passports, driver's license or state ID.


What if I can’t get to the Packet Pick Up?

You can send a representative as long as they have a copy of your valid driver’s license or photo ID with date of birth indicated.


Is there a pacing requirement?

Yes, 7 hours maximum or the SAG vehicle will pick you up from the course.


What happens if I can’t keep up with the time requirement?

The SAG vehicle will pick you up from the course.


Are you allowed to wear a costume in the race?

Yes, you are encouraged to wear costumes throughout the race.


Are there any restrictions I should know about?

Yes, family friendly attire is required.
This is not a wheel chair or stroller friendly course, as there are uneven surfaces in some areas.
Animals/pets are not allowed to participate in the event.
Participants are not allowed to use strollers along the route.


Can I use my iPod, MP3 player or headphones?

Yes - However, this serves as your warning the course does have some major intersections that you will have to be aware of to avoid any issues with oncoming traffic.


Will the race be canceled/postponed due to weather?

No. The race will take place rain or shine.


Is there a bag check available?

No.


Are there restrooms available?

Yes. Restrooms are available at locations along the route. View amenities along the route here. 


Where can my family watch the run?

Please see map for designated areas or download the RaceJoy app to help them find you along the route.


What is the best way to contact the running organizers?

Visit our contact page for all our contact information.


Where can I find event photos? 

View photos here!





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